Joolz contact information
If you have a question or want to share your thoughts or suggestions, we would love to hear from you! Send us feedback, or general/non-urgent inquiries by emailing email@example.com
for press inquiries contact:
For press inquiries and marketing/influencer collaboration contact: firstname.lastname@example.org
wholesale account opening contact:
If you would like to carry Joolz at your retail store or website, please contact: email@example.com
after-sales support & warranty inquiries contact:
You can contact us by emailing firstname.lastname@example.org, or call our Customer Service team on 1-844-656-1699. We are available to assist you Monday through Friday between 9.00 AM – 5.00 PM Eastern time. Please leave a message with your contact details if no one is able to answer your call. Also, send an email to email@example.com with the below info to speed your request.
- Where did you purchase the Joolz stroller?
- What model and color did you purchase?
- When did you purchase the Joolz stroller? (If you have an invoice or a receipt, you can attach it to this e-mail)
- Please provide the serial number. (This can be found near the under storage basket for the Geo2, underneath the under storage basket for the Hub and Day3)
- Please describe the issue and send any images and/or video of the issue that can help us assess it?
- Is your Joolz registered for the 2 year or lifetime warranty? (this is done via our website not the postcard)