FAQ

WHAT WILL THE DURATION OF THE CAMPAIGN?

The Spring deals campaign runs from 11-04-2022 to 30-04-2022 00.00. Orders placed during this period will receive up to 20% discount on the Joolz Day+ & Joolz Aer.

WHICH PRODUCTS ARE ELIGIBLE FOR THE DISCOUNT?

The Spring deals offering is applicable on the Joolz Day+ & Joolz Aer.

ARE THERE DIFFERENCES BETWEEN COUNTRIES FOR THE DISCOUNTS?

Yes, every country has their own campaign.

WILL THE DELIVERY TIMES CHANGE DURING CAMPAIGNS?

Please be aware that due to a higher order intake for campaigns, shipping times can take a few days longer.

WHAT IF MY DESIRED ITEM IS NOT AVAILABLE DURING THE PROMOTION PERIOD? CAN I GET THE DISCOUNT AFTERWARDS?

If an item is not available during the promotion period it is not possible to receive the discount if you order the item outside the promotion period.

AT LEAST ONE ITEM IN MY ORDER IS A PRE-ORDER ITEM. WHEN WILL I RECEIVE MY ORDER?

If one (or more) products of you order is not on stock, we will ship your order all at once, when all items are available.